臭鼬工廠14原則:讓創新簡單、自由、大膽
導讀
Lockheed Martin傳奇工程師Kelly Johnson建立臭鼬工廠(Skunk Works)的14條創新原則:專案經理獲得近乎完全的授權;軍方與承攬方都設強而小的專案辦公室;參與人數嚴格限制在正常系統的10%-25%(官僚製造不必要的工作,必須殘酷地控制);圖紙發放系統簡單而靈活;報告最少但重要工作完整記錄;每月成本審查,帳本不晚90天,不讓客戶遭遇突然的預算超支;承攬方承擔更多責任、擁有試飛權;檢驗責任推回分包商(品質在設計與負責任的操作,不在檢驗);規格在簽約前議定並列明不遵守項與理由;資金及時到位;雙方互信、日常密切合作;嚴格控制外人接觸;獎勵不以管理人數計。Robin的評論:創新研發並不容易,但可以透過更簡單的工作模式與更簡化的流程,讓研發人員少受組織制度的限制,更自由地思考、高度專注——讓創新簡單一點、自由一點、大膽一點;他並特別指出第六條是精確的成本估算與控制。
重點
- 專案經理近乎完全授權,直接向事業部總裁以上報告
- 人數限縮到正常系統的10%-25%:官僚必須殘酷控制
- 最少報告、簡單靈活的圖紙系統,但重要工作完整記錄
- 每月成本審查:帳本不晚90天,不給客戶超支驚喜
- 品質在設計與負責任的操作,不在層層檢驗
- Robin:讓創新簡單一點、自由一點、大膽一點

原貼文全文
Lockheed Martin的天才工程師 "Kelly" Johnson,建立臭鼬工廠大膽創新、直面挑戰的創新14條原則,:
1. The Skunk Works manager must be delegated practically complete control of his program in all aspects. He should report to a division president or higher.
(It is essential that the program manager have authority to make decisions quickly regarding technical, finance, schedule, or operations matters.)
2. Strong but small project offices must be provided both by the military and industry.
(The customer program manager must have similar authority to that of the contractor.)
3. The number of people having any connection with the project must be restricted in an almost vicious manner. Use a small number of good people
(10% to 25% compared to the so-called normal systems). (Bureaucracy makes unnecessary work and must be controlled brutally.)
4. A very simple drawing and drawing release system with great flexibility for making changes must be provided.
(This permits early work by manufacturing organizations, and schedule recovery if technical risks involve failures.)
5. There must be a minimum number of reports required, but important work must be recorded thoroughly.
(Responsible management does not require massive technical and information systems.)
6. There must be a monthly cost review covering not only what has been spent and committed but also projected costs to the conclusion of the program. Don’t have the books ninety days late and don’t surprise the customer with sudden overruns.
(Responsible management does require operation within the resources available.)
7. The contractor must be delegated and must assume more than normal responsibility to get good vendor bids for subcontract on the project. Commercial bid procedures are very often better than military ones.
(Essential freedom to use the best talent available and operate within the resources available.)
8. The inspection system as currently used by the Skunk Works, which has been approved by both the Air Force and Navy, meets the intent of existing military requirements and should be used on new projects. Push more basic inspection responsibility back to subcontractors and vendors. Don't duplicate so much inspection.
(Even the commercial world recognizes that quality is in design and responsible operations not inspection.)
9. The contractor must be delegated the authority to test his final product in flight. He can and must test it in the initial stages. If he doesn't, he rapidly loses his competency to design other vehicles.
(Critical, if new technology and the attendant risks are to be rationally accommodated.)
10. The specifications applying to the hardware must be agreed to well in advance of contracting. The Skunk Works practice of having a specification section stating clearly which important military specification items will not knowingly be complied with and reasons therefore is highly recommended.
(Standard specifications inhibit new technology and innovation, and are frequently obsolete.)
11. Funding a program must be timely so that the contractor doesn't have to keep running to the bank to support government projects.
(Responsible management requires knowledge of and freedom to use, the resources originally committed.)
12. There must be mutual trust between the military project organization and the contractor, the very close cooperation and liaison on a day-to-day basis. This cuts down misunderstanding and correspondence to an absolute minimum.
(The goals of the customer and producer should be the same get the job done well.)
13. Access by outsiders to the project and its personnel must be strictly controlled by appropriate security measures.
(This is a program manager’s responsibility even if no program security demands are made - a cost avoidance measure.)
14. Because only a few people will be used in engineering and most other areas, ways must be provided to reward good performance by pay not based on the number of personnel supervised.
(Responsible management and technical & operational personnel must be rewarded. Responsible management does not permit the growth of bureaucracies.)
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羅賓小弟:「創新研發並不容易,但是你可以透過更簡單的工作模式、更簡化的工作流程,讓研發人員更少地感受到來自組織制度的限制,從而更加自由地思考解決方案,高度專注於工作。
讓創新簡單一點、自由一點、大膽一點。
附帶一提,第六條還是精確的成本估算和控制,不要突然給客戶超出預算目標的驚喜。」
本站文章為個人筆記與書摘整理,引述數字與事件均為原文發表時點,非即時資訊,不構成任何投資建議。
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