Focus on the Problem Before the Solution: Making a Key Before There Is a Door
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Collected in Robin Shen’s Field Notes · Content type and attribution are shown above
English translation of the Chinese post originally published 2023-12-16. Translated 2026-10-30 with AI assistance. Historical figures and claims have not been updated or independently verified. 中文原文
Reading guide
The book excerpt says to focus first on users’ problems and then on solutions. Today’s challenge is not developing more features, but discovering which features need to be developed. Starting with a solution is like making a key before there is a door: even a beautiful key may leave you searching for a suitable door for a long time. Starting instead with the door—a problem worth solving—makes the key much easier to create. Robin asks whether your startup is making an exquisite key before there is a door and then searching for one. Usually, he says, you will not find it.
Key points
- Focus on the problem first, then the solution.
- The challenge is discovering which features to develop, not developing more of them.
- Start with the “door”—the problem—and making the key becomes easier.
- Make a key before there is a door, and you usually will not find a door, Robin argues.

Full text — English translation
These articles are personal notes, book excerpts, and collected reprints. Figures and events reflect the time of the original publication, are not current information, and do not constitute investment advice.
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